We offer several products and services to meet your technological needs:
- Setup & Installation
- Repairs
- Data Protection & Security
- Tech Support
- Business Plans
- Training
Computer Basic Installation and Setup
Got a new computer? Let us perform the setup and make sure your computer is running smoothly with our Basic Installation plan. Our consultants will begin your setup and installation with a pre-inspection of your new computer to make sure all external parts are intact, power up and ensure that all hardware is operating properly and review display of the desktop, set the time and date, install windows updates and 1 software title (Software not included). Setup also includes your monitor, keyboard, mouse, and speakers (if applicable).
$99.00
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Premium Computer Installation and Setup
Includes all of our Computer Basic Installation setup services with an additional installation of a software title, initial system analysis, registering of your computer with the manufacturer, installation of windows updates and non-windows critical software, creation of user accounts, access controls and passwords, removal of unwanted start-up programs and icons, system optimization and PC cleanup, customization of desktop backgrounds and screensavers. Additional software title installation: $30.00 each(Software not included).
$149.00
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Wireless Networking Installation (1 device, up to 2 computers)
With a Wireless network in your home or office you will have access to a shared internet connection from just about anywhere. Access your files, printers, and other programs and devices on your computers, through a secureda data encrypted and firewall protected system. Let us install and configure your router with your internet connection, establish internet sharing on your computers (if required), and encrypt your wireless system with password protection. This services requires a wireless router and wireless (or network interface card) for each device. Internet connection required! See Terms of Service.
$99.00
$59.00
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Wireless Network Security Safeguard
Our technician will perform a 5 point system analysis on your PC or Laptop to check its performance and overall health, followed by an inspection of your Firewall and or Security System settings. Then enable any security settings needed to protect your computer for outside threats (if applicable).
$79.00
$49.00
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Operating System Installations, Reloads, and Upgrades
Our technicians will install a full version or upgrade of an operating system on your computer. Operating system CDs must be an original copy (Software not included). Clients are advised to have their system backed up before installation.
$99.00
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Software Installation
We will install up to two software title on your computer and test for successful installation. (Excludes operating systems, software not included).
$99.00
$30.00
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Hardware Installation
Our technicians will install an internal or external PC component (desktop only) such as a hard drive, video graphics cards, or a CD/DVD/MP3 player and install any included software that is necessary for functionality of the component on one computer (Excludes hardware component, additional parts fees apply).
$99.00
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Peripherals and Technology Devices
Our technicians will load all device drivers for an IPad, IPod, PDA, Blackberry, Palm Pilot, mobile device, printer, scanner or other device of your choice. Perform system test if required and provide a brief tutorial on how to operate your device.
$69.00
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On-site PC Tune-up and Optimization
Do you have malicious software programs hiding on your computer? Let us find out for you with our PC Tune-Up servcie. We will improve the performance and protection of your computer by: removing old programs files, uninstalling unnecessary startup programs and icons, configuring automatic Windows updates, installing critical software updates (non-windows software), performing a PC cleaning (deleting internet cookies and temporary internet files) and optimization (disk cleanup and defragmentation). Helping to keep your computer in top performance and protected!
$99.00
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On-site PC Tune-up and Optimization (2 for less)
Get the performance and protection you deserve out of your computers! Let us removing old programs files, uninstalling unnecessary startup programs and icons, configuring automatic Windows updates, installing critical software updates (non-windows software), performing a PC cleaning (deleting internet cookies and temporary internet files) and optimization (disk cleanup and defragmentation). Helping to keep your computer in top performance and protecting your computer and your online privacy from future and currently threats (for 2 computers only). Offer not valid with any other discounts.
$160.00
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Quarterly PC Tune Up Loyalty
Get your three month maintenance for less. Let us continue to help you improve the performance of your computer! Viruses and other malicious software programs are constantly changing. Ensure your computers future through our quarterly service plan. Our technicians will remove any new program files, Spyware and Adware, Install critical software and check Window system updates (install updates if applicable ), and perform PC cleaning, maintenance and optimization (previous clients only). Offer not valid with any other discounts.
$85.00
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Business Recession Special
Our technician will perform a 5 point system analysis on your PC or Laptop to check its performance and overall health, followed by an inspection of your Firewall and or Security System settings. Then enable any security settings needed to protect your computer for outside threats (if applicable).
¹Limited 10 computers max per service request. Ask about our rates for larger and smaller offices and our corporate rates. Offer not valid with any other discounts.
$700.00
80.00
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Recovery CD Backup Plan
Recover your computer from a hard drive or system failure with a backup image of your operating system and drivers. We will give you a recovery CD with the latest critical windows updates for your system and your latest drivers and settings. Computer must have ability to make a a CD/DVD recovery set from within Windows. Make sure you can restore your computer from hard drive or system failure with our Recovery CD Backup plan.
$99.00
$59.00
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System Restore
We will restore one PC computer system. Client must have restore CDs or restore data partitioned on the hard drive. Clients are advised to have their system backed up prior to their appointment, and their Certificate of Authenticity or Verification key for Windows available.
$99.00
$69.00
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Virus and Malicious software Removal
If you have a Virus or other malicious software on your computer such as Spyware, Adware and Malware we can help! Let our professional technicians safely remove Virus and malicious software from you system. Our trained technicians will getting a brief description of your computers symptoms,check and remove Viruses and other malicious programs from your computer (Software is not included). Please have bootable rescue and recovery CDs available at time of appointment. If not we charge an additional fee for creating a CD. Support for Windows 7, Windows Vista or Windows XP (Home/Professional) operating systems.
$99.00
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Virus Protection Plan
Think your computer may have a Virus or other malicious software on it? Do you have Virus protection software and a firewall on your computer? If not, you probably already have a Virus. Our technicians can help you protect your computer from Viruses and other malicious software by installing virus protection software on your computer with a one year update subscription. Helping you protect your computer against current and future threats. Don't lose all of your software or files to a Virus; protect yourself with our Virus Protection Plan. Additional fees may apply.
$99.00
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Data Transfer
We will transfer up to 10 GB of you data from one PC to another through an external drive, CD/DVD drive, USB device, other external media or online source provided by you. If data is over 10GB an additional transfer fee will apply.
$99.00
$69.00
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Data Backup
Need to protect your important files in case of a disaster? We will backup up to 10 GB of you data from one PC to your external drives, CD/DVD drive, USB device, online or to another external media device (provided by the customer). If data is over 10GB an additional transfer fee will apply.
$99.00
$69.00
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Data Recovery
Need help recovering your important files, photos, and documents? We can help! Contact us for a free quote.
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On-site Technician Service
Our technicians will schedule a time convenient for you, to come your Home or Business to repair your computer (desktop only) and other devices. We will also provide you with an estimated cost for replacement hardware repair(s) and/or upgrade(s) needed to provide you with a complete solution ($30.00 per half hour and part hour, after 1st hour). Not included: Software or Parts. Get A Quote for Laptop Repair!
$65.00
hr
$30.00
½ hr
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Consultations, Diagnostics and Troubleshooting
We will provide an on-site diagnostic assessment which includes checking your hardware and software for errors, to determine your systems repair needs. An additional fee(s) for repairs and services is not included. If you have us repair your system at that time we will credit a portion of the diagnostics fee towards your invoice. Offer does not apply to hourly or services under $99 and is not valid with any other discounts.
$69.00
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After Hours or Emergency Support
Get emergency or after hours computer support services and consultation prevention for window errors, system crashes, blue screens, critical software and hardware failure, external devices, with removal of Virus, Trojans and malicious software and more. We can also perform other computer and networking related repairs. Let our technicians quickly diagnose and fix the problem so you can get back to work. (1 hour minimum, half hour and part hour rate $45.00 after 1st hour).
$90.00
hr
$45.00
½ hr
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Holiday Support
Just because it's the holidays doesn't mean that you have stopped working! Our staff is ready to assist you when you need us the most. Contact us for more information (minimum 1 hour fee).
$140.00
hr
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Remote Support
Need someone to help you install software, perform computer maintenance or solve system repair issues? Our staff will troubleshoot and resolve your computer problems over a secure remote connection, or provide you with telephone support, resolving your computer problems. (Internet connection required, minimum 1 hour, $15.00 per part hour fee may apply). Contact us today for assistance.
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$45.00
hr
Business Support Packages: Serenity Plan:
Know that you are secure with priority on-site response times, through our elite 12 hour service contract, the “IT Fix”. For companies who need dependable outsourcing for all of its IT requirements, we have our all encompassing “IT Savvy Solutions” service plan available for three, six or twelve month. The IT Savvy service has guaranteed on-site, remote and telephone emergency response times.
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Website Design Packages
Why get a one size fits all website when you can have a personalized website that fits your budget and business needs! If you are not online then you are not maximizing your profits and expanding your customer base! Let us help you drive internet traffic to your store front, improve your business functionality and take your business to the Next Level! Contact us today to and get started on taking your business to the Next Level!
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50 Hours of Flexible Time
Our professional support IT team will provide core maintenance for your small business or workgroups. This plan includes 50 pre-paid hours a year for any Personal Computer, Network emergency and/or scheduled preventive maintenance service. With a guarantee of an 8-hour response time for all emergencies(our technician will be on-site within 8 business hours or less. ).
A savings of 5% on our on-call hourly rates.
$535.00
month
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100 Hours of Flexible Time
100 hours of Flexible support time providing core maintenance for your small business or workgroups. This plan includes 100 pre-paid hours a year for any Personal Computer, Network emergency and/or scheduled preventive maintenance service and professional consultation . With a guarantee of an 8-hour response time for all emergencies(our technician will be on-site within 8 business hours or less. ).
A savings of 10% on our on-call hourly rates.
$1050.00
month
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200 Hours of Flexible Time
Let us manage your IT System while you focus on your business! Our experienced technicians will partner with you provide a customized plan, which includes Personal Computer, Network emergency and/or scheduled preventive maintenance service and professional consultation.
A savings of 15% on our on-call hourly rates. We also have Corporate and other plans. Contact Us for more information.
$1900
month
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Online and Home Courses
Haven't got the time or resources to take an expensive class at school? Enjoy one of our online courses at a convenient time for you. Learn software programs such as Microsoft Office: Word, Excel, and PowerPoint, Adobe Products, how to use your email and much more. Each course session is about 45min-2 hours long. Class availability is subject to change. Learn more
$40.00
Each
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$40.00
Each
On-site (one-to-one) 1 hour Training
Our patient staff will provide you with on-site customizable one-on-one training at your home or office. Learn how to use your computer, the internet, email, your devices, Microsoft office and other software programs in the comfort of your home or office (beginner to advance level training available). Learn more
Contact Us for our corporate training programs.
$65.00
hr
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READY TO SCHEDULE AN APPOINTMENT?
Please use our Service Request Form to schedule your appointment right away! We offer same-day, next-day, after-hours, and weekend service. Most service requests can be fulfilled within 1-2 days. Emergency and Holiday services are also available. Expedited service is available at an additional $25.00 fee. Prices are subject to change without notification and do not include cost of parts. Repair items that are not noted on our price list will be charge on a case by case basis. No Fix No Fee! For home users we also offer the added peace of mind of a no fix no fee policy. See our Terms of Service for details