| Setup
and Installation |
At Your Home/Small Business |
Remote |
|
Expedited
service is available at an additional $25.00 fee.
|
Price |
Each
Additional |
Price |
| Computer
Basic Installation and Setup
Got a new computer? Let us perform the setup and make sure your computer is running
smoothly with our Basic Installation plan. Our consultants will begin your
setup and installation with a pre-inspection of your new computer to make sure
all external parts are intact, power up and ensure that all hardware is
operating properly and review display of the desktop, set the time and date, install
windows updates and 1 software title. Setup also includes your monitor,
keyboard, mouse, and speakers (if applicable).
|
$99.00
|
-- |
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|
Premium
Computer Installation and Setup
Includes all of our
Computer Basic Installation setup and the installation of an additional
software title, an initial system analysis, registering of your computer
with the manufacturer, installation of windows updates and non-windows
critical software, creation of user accounts, access controls and
passwords, removal of unwanted start-up programs and icons, system
optimization and PC cleanup, customization of desktop backgrounds and
screensavers. Additional software title installation: $30.00 each.
|
$149.00
|
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|
Wireless
Networking Installation (1 device, up to 2 computers)
With a Wireless network
in your home or office you will have access to a shared internet
connection, files, printers, and other programs and devices on your
computers, secured through a data encrypted and firewall protected system.
Access these features from any computer in your Wireless home or office
network. Our technicians will
install and setup your router, configure your router with your
internet connection, establish internet sharing (if required), and encrypt
your wireless system for protection. This service requires a router
and wireless (or network interface card) for each device. If the devices
are widely spread, an Access Point is recommended. We will also give you a
brief tutorial on how to use your new Wireless Network.
Internet
connection required! See Terms of
Service.
|
$99.00
|
$59.00 per additional |
-- |
|
Wireless Network Security Safeguard
Our technician will
perform a 5 point system analysis on your PC or Laptop to check its
performance and overall health, followed by an inspection of your Firewall
and or Security System settings. Then enable any security settings
needed to protect your computer for outside threats (if applicable).
|
$79.00
|
$49.00 |
-- |
|
Operating
System Installation and Upgrades
Our
technicians will install a full version or upgrade of an operating system
on your computer. Operating
system CDs must be an original copy. Clients are advised to have their
system backed up before installation (Software not included).
|
$99.00
|
-- |
-- |
|
Software
Installation
We will
install up to two software title on your computer and test for successful
installation. (Excludes operating
systems, software not included).
|
$99.00
|
$30.00
per title |
-- |
Hardware
Installation
Our
technicians will install an internal or external PC component such as a hard drive, video graphics cards, or a CD/DVD/MP3 player and install any included software that is necessary for functionality of the component on one computer (Excludes hardware component, additional parts fees apply). Learn about the brands we service
|
$99.00
|
-- |
-- |
|
PDA,
Peripherals and Windows Devices
Our technicians will
load all device drivers for an IPad, IPod, PDA, Blackberry, Palm Pilot, mobile device,
printer, scanner or other device of your choice. Perform system test if
required and provide a brief tutorial on how to operate your device.
|
$69.00
|
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-- |
|
| Repairs
& Optimizations |
At Your Home/Small Business |
Remote |
| Expedited
service is available at an additional $25.00 fee. |
Price |
Each
Additional |
Price |
|
On-site PC Tune-up and Optimization
Even if your computer
seems to be performing correctly you may still have malicious software programs
hiding on your computer. We will improve the performance and protection of
your computer by: removing old programs files, uninstalling
unnecessary startup programs and icons, configuring automatic Windows
updates, installing critical software updates (non-windows software),
performing a PC cleaning (deleting internet cookies and temporary internet
files) and optimization (disk cleanup and defragmentation).
Helping to keep your computer in top performance and protecting
your computer and your online privacy from future and currently threats.
Ask about our special service rates for additional computers.
|
$99.00
|
-- |
-- |
|
On-site
PC Tune-up and Optimization (2 for less)
We will improve the
performance and protection of two computers by: removing old
programs files, uninstalling unnecessary startup programs and icons,
configuring automatic Windows updates, installing critical software
updates (non-windows software), performing a PC cleaning (deleting
internet cookies and temporary internet files) and optimization (disk
cleanup and defragmentation). Helping
to keep your computer in top performance and protecting your computer and
your online privacy from future and currently threats (for
2 computers only). Offer not valid with any other
discounts.
|
$160.00
|
-- |
-- |
|
Quarterly
PC Tune Up Loyalty
Get
your three month maintenance for less. Let us continue to help you improve
the performance of your computer! Viruses and other malicious software
programs are constantly changing. Ensure your computers future through our
quarterly service plan. Our technicians will
remove any new program files,
Spyware and Adware, Install critical
software and check Window
system updates
(install updates if applicable ), and perform PC cleaning,
maintenance and optimization (previous
clients only). Offer
not valid with any other discounts.
|
$85.00
|
-- |
-- |
|
Business
Recession Special
Have a small business
on a budget? Get affordable support for your entire office. Our
technicians will perform on-site PC Tune-up and Optimization support to
improve the performance of your entire office computer system.
Get the removal of old program files, unnecessary start up
programs, Spyware, Adware, and more for each computer. Installation of
critical software and Window system updates, PC cleaning, maintenance and
optimization for your network. Protecting your office from malicious
software and improving your staff's productivity¹.
¹Limited 10 computers
per service request. Ask about
our rates for larger and smaller offices and our corporate rates. Offer not valid with any other discounts.
|
$700.00
|
-- |
-- |
|
Recovery
CD Backup Plan
Recover your computer
from a hard drive or system failure with a backup image of your operating
system and drivers. We will
give you a recovery CD with the latest critical windows updates for your
system and your latest drivers and settings.
Computer must have ability to make a a CD/DVD recovery set from within
Windows. Make sure you can restore your computer from hard drive or system
failure with our Recovery CD Backup plan.
|
$99.00
|
$59.00
|
-- |
|
System
Restore
We will restore one PC
computer system. Client must have restore CDs or restore data partitioned
on the hard drive. Clients are advised to have their system backed up
prior to their appointment, and their Certificate of Authenticity or
Verification key for Windows available.
|
$99.00
|
$69.00
|
-- |
|
Virus
and Malicious software Removal
If you have a Virus or
other malicious software on your computer such as Spyware, Adware and
Malware our technicians can remove it for you and help you keep your
computer running. After getting a brief description of your computers
symptoms we will check and remove Viruses, Spyware, Adware and other
malicious programs from your computer. Ensure that your Windows operating
system can be fully loaded, check your antivirus software or recommend
software to you. Install virus removal applications, clean your registry,
install windows critical updates (if applicable), and run system and disk
cleaners and optimizations.
Please have bootable
rescue and recovery CDs available at time of appointment. If not we
charge an additional fee for creating a CD. Support for Windows 7, Windows
Vista or Windows XP (Home/Professional) operating systems.
|
$99.00
|
-- |
-- |
|
Virus
Protection Plan
Think
your computer may have a Virus or other malicious software on it? Do you
have Virus protection software and a firewall on your computer? If not,
you probably already have a Virus. Our technicians can help you protect
your computer from Viruses and other malicious software by installing
virus protection software on your computer with a one year update
subscription. Our staff will perform registry cleanup, and installing
windows critical and system updates to protect your computer against
current and future threats. Don't lose all of your software or files to a
Virus; protect yourself with our Virus Protection Plan. Additional fees
may apply.
|
$99.00
|
-- |
-- |
|
| Data
Protection & Security |
At Your Home/Small Business |
Remote |
| Expedited
service is available at an additional $25.00 fee. |
Price |
Each
Additional |
Price |
|
Data
Transfer
We will transfer up to
10 GB of you data from one PC to another through an external drive, CD/DVD
drive, USB device, other external media or online source provided by
you. If data is over 10GB an additional transfer fee will apply.
|
$99.00
|
$69.00
up to 10 GB |
-- |
|
Data
Backup
Need to protect your
important files in case of a disaster? We will backup up to 10 GB of you
data from one PC to your external drive, CD/DVD drive, USB device, or
other external media provided by you. If data is over 10GB an additional transfer fee will apply.
|
$99.00
|
$69.00
up to 10 GB |
-- |
| |
| On-site
Support |
At Your Home/Small Business |
Remote |
| Expedited
service is available at an additional $25.00 fee.
|
Price |
Each
Additional |
Price |
|
On-site
Technician
Our technicians will
schedule a time convenient for you, to come your Home or Business to
diagnose and repair your computer and other devices. We will also provide you with an estimated cost for hardware repair(s) and/or upgrade(s) needed to provide you with a complete solution ($30.00 per half hour
and part hour, after 1st hour).
|
$60.00
/hr
|
$30.00
per ½ hour |
-- |
|
Consultations, Diagnostics
and Troubleshooting
We will provide an
on-site diagnostic assessment which includes checking your hardware and
software for errors, to determine your systems repair needs. An additional
fee(s) for repairs and services is not included.
If you have us repair your system at that time we will credit
$30.00 of the diagnostics fee towards your invoice. Offer does not
apply to hourly or services under $99 and is not valid with any other discounts.
|
$89.00
|
-- |
-- |
|
After
Hours or Emergency Support
Get emergency or
after hours computer
support services and consultation prevention for window errors, system
crashes, blue screens, critical software and hardware failure, external
devices, with removal of Virus, Trojans and malicious software and more. We can
also perform other computer and networking related repairs.
Let our technicians quickly diagnose and fix the problem so you can
get back to work. (1 hour minimum, half hour and part hour rate
$45.00 after 1st hour).
|
$90.00/hr
|
$45.00
per ½ hour |
-- |
|
Holiday
Support
Just
because it's the holidays doesn't mean that you have stopped working! Our
staff is ready to assist you when you need us the most. Contact us for
more information (minimum 1hr).
|
$140.00/hr
|
-- |
-- |
|
Remote Support
Need someone to help
you install software, perform computer maintenance or solve system repair
issues? Our staff will troubleshoot and resolve your computer problems
over a secure remote connection, or provide you with telephone support,
resolving your computer problems. (Internet connection required, minimum 1
hour, $15.00 per part hour fee may apply). Contact us today for
assistance.
|
-- |
-- |
$45.00/hr
|
|
Business
Support Packages
Serenity
Plan:
Know
that you are secure with priority on-site response times, through our
elite 12 hour service contract, the “IT Fix”. For companies who need
dependable outsourcing for all of its IT requirements, we have our all
encompassing “IT Savvy” service plan available for three, six or
twelve month. The IT Savvy service has guaranteed on-site, remote and
telephone emergency response times.
|
 |
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|
Website
Design Packages
Why get a one size fits
all website when you can have a personalized website that fits your budget
and business needs! If you are not online then you are not maximizing your
profits and expanding your customer base! Let us help you drive internet
traffic to your store front, improve your business functionality and take
your business to the Next Level! Contact us today to and get started on
taking your business to the Next Level! View a sample
|
|
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|
| Training |
At Your Home/Small Business |
Remote |
| Expedited
service is available at an additional $25.00 fee. |
Price |
Each
Additional |
Price |
|
Online
and Home Courses
Haven't got the time or
resources to take an expensive class at school? Enjoy one of our online
courses at a convenient time for you. Learn software programs such as
Microsoft office 2007, Adobe, how to use your email and more. Each course
session is about 45min-1 hour long. Class
availability is subject to change. Learn
more
|
$40.00
Each
|
-- |
$40.00
Each
|
|
On-site
(one-on-one) 1 hour Training
Our patient staff will
provide you with on-site customizable one-on-one training at your home or
office. Learn how to use your computer, the internet, email, your devices,
Microsoft office and other software programs in the comfort of your home
or office (beginner to advance level training available).
Learn
more
|
$65.00
/hr
|
-- |
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